A lot of persons who start using their 1st hosting account, or switch companies, typically have inquiries concerning how particular tasks are done or encounter complications when setting up different things, including emails, website settings, and so on. For this reason, many web hosts have compiled documentation with the most popular questions and problems so as to help their customers obtain information swiftly and easily. Consequently, the support staff members can dedicate more time to actual problems that certain customers may be encountering, as the solution for the smaller things will be available on the World Wide Web and clients can cope with them without getting in touch with the client support team. Having in-depth documentation is quite important, especially for new clients without any practical experience at all, since the web hosting service involves an immense amount of features and many people can become perplexed about what action to take. A good information repository can both help you execute the tasks that you need and become aware of how the hosting service works as a whole.

Extensive Online Documentation in Hosting

All Linux hosting plans that we are offering feature a detailed knowledge base where you can find everything you need to know in regards to your web hosting account. Whether you would like to set up a brand new database, to forward a domain name using an .htaccess config file or to create an e-mail account on your computer or mobile device, you can just check our help articles and all the info that you need will be there. When you go to a certain section of the Hepsia hosting Control Panel, you can see articles that pertain to the functions that you can access through it. If you would like to see the whole article collection and get acquainted with all the functions that Hepsia is offering, or simply to read generic information about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have made every effort to cover any challenge that you might experience, but in case you don’t find the info that you want, you can always get in touch with us, as our support team is on duty day and night.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared an elaborate online knowledge base for all our present and future customers, so in case you order a semi-dedicated server plan from us, you’ll be able to find any info that you are looking for at any time. We have an enormous number of educative articles, which will help you understand better what’s happening in your account – "What’s PHP?" and "What are file permissions?" are merely 2 instances. Our detailed guides will help you do anything you want – extract files from an archive, import a MySQL database, redirect a domain name, etc. Besides, we’ve also got troubleshooting instructions, which will enable you to discover what causes a particular problem and the likely solutions for it. In case you can’t send e-mails or your domain opens an HTTP 500 error message, for instance, you can browse our knowledge base and repair the problem instantly. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.