One of the usual reasons to get a server of your own is the fact you'll have 100 % control over the software environment and you may install anything you wish. This will permit you to run apps which need certain software to be present on the machine, which is not possible with a shared hosting server where you are able to install software only in the account, but not on a root level. If you're not very experienced with this type of matters, however, you may experience problems since managing a hosting server of your own is different from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, hence our administrators can take care of a variety of tasks that should be performed or can resolve many problems that you may encounter.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server plans that we offer and you'll be able to add it either during the signup or anytime later on through your billing CP. It includes an hour of custom work on your server, so our administrators will be able to assist you with software installation or setup. They could also troubleshoot any piece of software that you have already installed in the event that it doesn't work, so you won't have to waste time to discover what is wrong since they can help you in a very quick and skilled manner. Because this is a one-time upgrade, you'll be able to get it only if you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is helpful in case you can't do something by yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

In case you need our upgrade for any reason, you'll be able to add it to your dedicated server with several mouse clicks from your billing CP or if you will need some custom work on the hosting server the instant it is put in place, you can acquire the upgrade during the signup procedure and let us know what do you require to be performed, so everything will be ready once your hosting server is up and running. 60 minutes of custom work are included to your account each time you order the upgrade, so you can take full advantage of this service as frequently as you require. If some task needs less time to be finished, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will let you concentrate on developing and advertising your websites without wasting time on maintaining the dedicated web server or the software set up on it. You'll be able to employ it if you also use our Managed Services upgrade, but the 30 minutes it provides are not sufficient to perform all of tasks which you require.