Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all of our Linux hosting plans packages, meaning every single assistance question you submit will undoubtedly be responded to within an hour max. Our support company members are trained to immediately correct any situation and to give you relevant guidance on any situation that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any query you’ve got about our offerings. We have got technicians on duty continuously to present assistance at any time needed. You’re able to use the ticket system or post an e–mail anytime, alternatively you can pick–up the telephone or make use of the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Hyper Bee LLC’s Control Panel includes a huge knowledge base that’s included in all parts. In each part, you will find a Help press button which will load for you a selection of step–by–step guides on how to employ a particular function or accomplish a specific action. Furthermore, we have crafted educational training videos so you might get a better idea of the Control Panel’s interface.